Mercure Cardiff North Hotel 4 étoiles

Note Avis clients (Note ALL) 4.1/5 308 avis

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Mercure Cardiff North Hotel - Image 1
Mercure Cardiff North Hotel - Image 2
Mercure Cardiff North Hotel - Image 3
Mercure Cardiff North Hotel - Image 4
Circle Way East, Llanedeyrn, CF239XF Cardiff, Royaume-Uni

Description

Les plus de l'hôtel

  • Parking sur place

  • Animaux de compagnie acceptés

  • Salle de sport

  • Salles pour réunions et événements

  • Espace bar avec chaînes sportives

Nos hébergements

Réserver cet hôtel
Chambre 1

Localisation de l'hôtel

Mercure Cardiff North Hotel

Circle Way East, Llanedeyrn
CF239XF Cardiff
Royaume-Uni

GPS:51.508327, -3.147213

Téléphone

Accès et transports

Services de l'hôtel

Arrivée à partir de - Départ jusqu'à

Sur place
  • Parking
  • Animaux acceptés
  • Restaurant
  • Accessible en fauteuil roulant
  • Centre de remise en forme
  • Wifi
  • Air conditionné
  • Petit-déjeuner
  • Bar
  • Salles de réunion
  • Etablissement entièrement non-fumeurs
  • Service en chambre

RBG RESTAURANT

Découvrez une variété de plats d'inspiration locale au restaurant The Bay. Inspiré de l'historique quartier des docks Tiger Bay, vous découvrirez un menu savoureux composé de steaks, burgers et pizzas.

Les avis de nos clients

Les avis de nos clients

Avis 100% authentiques de nos clients ayant séjourné à cette adresse

En savoir +

Note ALL  4.1/5  308 avis

Note TripAdvisor  4.0/5  311 avis

Great time

Note TripAdvisor 5.0/5

OwenA97 Avis TripAdvisor

Dear Owena, Thank you very much for this kind review of your recent stay. We're thrilled to hear that your stay at Mercure Cardiff North was a memorable one. We are pleased that you appreciated the warm welcome from our reception team, the comfort of your room, and the diverse dining options available. It's wonderful to know that Moses provided excellent service at the bar, enhancing the pleasant atmosphere of our hotel. Additionally, your positive remarks about the breakfast offerings and the overall variety of food are greatly valued. We strive to maintain a high standard across all our amenities, as seen in our well-appointed rooms with individual climate control, modern decor, and additional conveniences in our Privilege rooms, such as a minibar stocked with complimentary beverages. We look forward to seeing you again soon. Best regards, Atanas Mladenov, Front Office Manager

Decepcionante

Note TripAdvisor 1.0/5

Flyer282343 En famille - Avis TripAdvisor

Estimado huésped, Gracias por dedicarle unos minutos de su valioso tiempo a dejarnos su reseña. Lamentamos profundamente que su estancia no haya cumplido con las expectativas. Nos disculpamos sinceramente por el inconveniente que experimentó al no recibir la toalla de baño extra solicitada. Entendemos lo importante que es contar con todo lo necesario para una estancia cómoda y su comentario nos recuerda la importancia de la atención a los detalles. Además, pedimos disculpas por los problemas que enfrentó con el sistema de calefacción en su habitación. Aunque nuestras habitaciones cuentan con aire acondicionado individualmente controlable, entendemos que las dificultades técnicas pueden causar incomodidades, y lamentamos que no haya recibido la asistencia necesaria a tiempo. Por favor, tenga la seguridad de que hemos tomado nota de sus observaciones y las estamos revisando con nuestro equipo para evitar que se repitan situaciones como estas en el futuro. Comprendemos que el precio de la habitación conlleva la expectativa de un servicio de calidad, y nos disculpamos si se sintió ignorado durante su estancia. En el Mercure Cardiff North, nos esforzamos por ofrecer un servicio excepcional y ofrecer la mejor atención. Quedamos a su entera disposición. Un saludo cordial, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Great

Note TripAdvisor 5.0/5

Yan B Avis TripAdvisor

Dear Guest, Thanks for your review about our hotel. We're thrilled to hear that your visit to Mercure Cardiff North left a positive impression. We are delighted that you enjoyed the attentive assistance from our team members, the quality of breakfast we offer each morning from 7:00 AM to 9:00 AM, and our diverse beer selection at our lounge bar, which is open from 12:00 PM to midnight daily for your enjoyment. Our goal is to provide a comfortable and pleasant stay, so it's gratifying to know these aspects were highlights of your visit. Nonetheless, we are also pleased that you found our reception staff to be consistently available to assist you with any concerns, and that Moses, one of our dedicated waiters, enhanced your dining experience with his kindness and efficiency. Our location in a quiet residential area close to Cardiff's major business parks and local attractions, like Cardiff Castle and the golf club, is something we are proud of and happy you could appreciate. We are hoping to welcome you back in the future. All the best. Atanas Mladenov, Front Office Manager

Better hotels out there for half the price

Note TripAdvisor 1.0/5

Jackie A Avis TripAdvisor

Dear Guest, Thank you for taking the time to share your feedback. We are concerned to hear about the difficulties you faced during your stay, particularly with the room and hotel temperature. We offer individually controlled air-conditioning in all rooms, and our team is always ready to ensure it is operating correctly for our guests' comfort. Regarding the selection of beverages, we are sorry to hear that it did not meet your expectations. Our lounge bar typically offers a diverse range of drinks, including a variety of spirits and mixers, and we regret any oversight that may have occurred. We also apologise for any inconvenience you experienced with the elevator. The safety and functionality of our facilities are priorities, and we will review your comments with our maintenance team. We consistently work to maintain a welcoming environment; we recognise there is always room for improvement and value your input. We hope that you will allow us the opportunity of providing you with an improved stay in the future. Best regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

Not worth the money.

Note TripAdvisor 2.0/5

Nigel J Avis TripAdvisor

Dear Nigel, Thank you for taking the time to share your feedback. We regret to hear that your recent stay did not meet your expectations. We apologise if the bar service and organisation did not live up to our usual standards. Our team is committed to ensuring efficient and friendly service, and we’re disappointed to learn this was not your experience. Additionally, we are sorry to hear that the lighting in your room was not adequate and some lights were not functioning properly. We understand how this can impact the comfort and ambience of your stay and we will be having our maintenance team look into this promptly. Regarding the room temperature, we offer individually controlled air-conditioning in all of our rooms to ensure a pleasant environment. We apologise if this was not the case for some members of your group. Please know that our reception is always ready to assist with such matters. Furthermore, we regret that the quality of our breakfast buffet did not meet your expectations. We take pride in the variety and freshness of our breakfast offerings, and it is disheartening to hear that it did not live up to our high standards on this occasion. It is also concerning to learn about the issue with the coffee machine during breakfast time. We appreciate you bringing this to our attention and we apologise for any inconvenience this may have caused. Your comments are invaluable to us as they help us to improve our services. We will be reviewing your feedback with our team to enhance the guest experience moving forward. We hope you will consider staying with us again in the future. Best regards, Dorota Price, General Manager hb539-gm@accor.com, T.: +44 29 2058 9988

En partenariat avec TripAdvisor

D'autres internautes évaluent notre hôtel

  • 680 avis 7.8/10 Site
  • 1 567 avis 7/10 Chambre
  • 1 122 avis 8.1/10 Service
  • 29 avis 8/10 Internet
  • 689 avis 6.8/10 Propreté
  • 444 avis 7.2/10 Petit déjeuner
  • 316 avis 8.5/10 Ambiance
  • 37 avis 3.8/10 Espace bien-être

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Prix à partir de, pour 1 nuit pour 1 personne dans la catégorie de chambre visée à proximité du prix, hors prestation annexe, hors petit déjeuner. Il correspond au prix public toutes taxes comprises (Certaines taxes peuvent être à payer à l’arrivée à l’hôtel (par exemple, la taxe de séjour) selon la réglementation locale en vigueur.) le plus bas pour l'hébergement concerné, constaté sur le site https://all.accor.com/ ce jour, pour un séjour d'une nuit dans les 20 prochains jours. Variable selon la période et la disponibilité. Le prix n'est garanti qu'au moment de la réservation. Toute réservation (à l'étranger) est payable dans la devise du pays où se situe l'hôtel. Seul le montant confirmé lors de la réservation dans la devise du pays où se situe l'hôtel est garanti. Une estimation de la conversion dans votre devise peut vous être indiquée, mais elle n'est pas contractuelle. Au moment du paiement, votre banque peut être amenée à vous facturer des frais bancaires et ou des frais de change.